Last updated: January 2025 · Applies to all registered players in the Philippines
Please read these Terms and Conditions carefully before creating an account or placing any bets on rg game. By registering and using the platform, you confirm that you have read, understood, and agreed to everything outlined below. If any part of these terms is unclear, visit our FAQ page or contact our support team before proceeding.
To register and use rg game, you must be at least 21 years of age and a resident of the Philippines. By creating an account, you confirm that you meet this age requirement and that online gaming is not prohibited under any law applicable to you in your location. rg game reserves the right to request proof of age or identity at any time, and accounts found to belong to underage players will be suspended immediately and any balances forfeited in accordance with applicable regulations. You may only hold one account on the platform — duplicate accounts are not permitted and may result in permanent suspension. It is your responsibility to ensure that your registration details are accurate and kept up to date at all times.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. rg game will never ask for your password via email, chat, or any other channel, and you should never share your login details with anyone else. Any activity that occurs under your account is your responsibility, whether or not it was authorised by you. If you suspect that your account has been accessed without your permission, you must notify us immediately so that appropriate action can be taken. We recommend using a strong, unique password and logging out of your account after each session, especially when using a shared or public device.
All financial transactions on rg game are conducted in Philippine pesos (PHP) through supported local payment channels. Deposits are credited to your account balance once the transaction has been confirmed by the relevant payment provider. Withdrawal requests are processed within the timeframes stated on the platform and are subject to identity verification checks where required. rg game does not charge fees for standard deposits or withdrawals, but your payment provider may apply their own charges — please check with them directly. Any attempt to reverse, dispute, or fraudulently claim back a deposit after it has been used for gaming activity may result in account suspension and legal action. Minimum and maximum transaction limits apply and are displayed at the point of transaction.
All games available on rg game — including live casino titles and fish shooting games — are governed by their individual game rules, which are accessible within each game interface. Players are expected to engage with all games in good faith and in accordance with the stated rules. Any attempt to exploit software bugs, use automated tools, collude with other players, or manipulate game outcomes in any way is strictly prohibited and will result in immediate account suspension and forfeiture of any winnings derived from such activity. rg game uses certified game providers whose outcomes are determined by independently verified random number generation or live dealer processes. If you believe you have encountered a technical error during a game session, please contact support with the relevant session details as soon as possible.
rg game is committed to promoting responsible gaming among all players in the Philippines. We encourage you to set personal limits on your deposits, session time, and wagering activity to ensure that gaming remains an enjoyable form of entertainment rather than a source of financial or personal stress. If you feel that your gaming habits are becoming difficult to manage, we strongly encourage you to visit our Responsible Gaming page for practical guidance and support resources. Players may request a self-exclusion period at any time by contacting our support team, during which their account will be suspended and no new registrations will be accepted from the same individual. rg game takes problem gambling seriously and will cooperate fully with any regulatory or support body operating in the Philippines.
rg game collects and processes personal information in accordance with our Privacy Policy, which forms part of these Terms and Conditions by reference. When you register an account, you consent to the collection of the personal details you provide, including your name, contact information, and payment data, for the purposes of account management, transaction processing, and regulatory compliance. We do not sell your personal data to third parties, and we implement appropriate technical and organisational measures to protect your information from unauthorised access or disclosure. You have the right to request access to the personal data we hold about you, and to request corrections where that data is inaccurate. For full details on how your data is handled, stored, and protected, please review our Privacy Policy page.
The following activities are strictly prohibited on rg game and may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities: using the platform for any form of money laundering or financial crime; creating multiple accounts to circumvent restrictions or claim benefits more than once; providing false or misleading information during registration or verification; using third-party software, bots, or scripts to interact with the platform in an automated manner; and engaging in any conduct that disrupts the experience of other players or the normal operation of the platform. rg game cooperates fully with Philippine regulatory authorities and law enforcement agencies and will disclose account information where legally required to do so. Players found to have engaged in prohibited activities will have their accounts permanently closed with no right of appeal.
rg game provides its platform on an "as available" basis and does not guarantee uninterrupted access at all times. While we make every reasonable effort to maintain platform stability and uptime, we are not liable for losses arising from technical outages, connectivity issues on the player's end, or circumstances beyond our reasonable control. In no event shall rg game's total liability to any player exceed the amount deposited by that player in the thirty days preceding the event giving rise to the claim. We are not responsible for any indirect, incidental, or consequential losses, including loss of winnings due to technical errors that are outside our control. If a game result is voided due to a verified technical fault on our side, the relevant stake will be returned to the player's account balance.
rg game reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will notify registered players through the platform or via the contact details associated with their account, and the updated terms will be published on this page with a revised effective date. Continued use of the platform after the effective date of any changes constitutes your acceptance of the revised terms. If you do not agree with any updated terms, you should stop using the platform and contact support to close your account. We encourage all players to review this page periodically to stay informed of any updates that may affect their use of rg game.
These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with your use of rg game that cannot be resolved through our internal support process shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. Players are encouraged to raise any concerns or complaints through our support channels in the first instance, as we are committed to resolving issues fairly and promptly. Nothing in these terms limits any rights you may have under applicable Philippine consumer protection or gaming regulations. If any provision of these terms is found to be unenforceable under Philippine law, the remaining provisions shall continue in full force and effect.
If anything in these Terms and Conditions is unclear, our FAQ page covers the most common questions Filipino players ask before getting started. You can also create a free account and explore the platform at your own pace — registration takes only a few minutes and gives you full access to the game lobby, live casino, and fish shooting titles.